At Golden Future Cosmetics, we want to make your shopping experience as smooth and enjoyable as possible. Here are some frequently asked questions to help you get the answers you need quickly.
We offer a wide range of beauty products, including skincare, haircare, body care, makeup, beauty tools, and more. Our collection includes over 72 product categories, ensuring we have everything you need for your beauty and self-care routine.
Yes, all our products are cruelty-free. We are committed to offering beauty solutions that are ethical and kind to animals, ensuring that none of our products are tested on animals.
Placing an order with us is simple. Just browse our collection, select the items you want, and proceed to checkout. You can create an account for faster checkout or check out as a guest.
We accept a variety of payment methods, including major credit and debit cards, PayPal, and other secure online payment systems.
Yes! Once your order has been dispatched, we’ll send you a tracking number via email so you can monitor the delivery progress of your order in real-time.
We offer a 14-day return and exchange policy on unused and unopened products. To initiate a return or exchange, please contact our customer care team with your order number. For damaged or delayed items, we ask that you provide photos to help us resolve the issue quickly and fairly.
Delivery times vary depending on your location. Standard shipping usually takes 3–5 business days, but we also offer express shipping for faster delivery. You’ll receive an estimated delivery date when you complete your order.
Yes, we offer international shipping to many countries. Please check our shipping information page for a full list of countries we deliver to.
Our products are formulated with care and are suitable for most skin types, including sensitive skin. However, we recommend checking the ingredient list for any specific allergens. If you have any concerns, feel free to reach out to our customer care team for advice.
Our friendly customer support team is here to help you with any questions or concerns. You can contact us via the contact form on our website or email us directly at [email protected]. We aim to respond to all inquiries within 24–48 hours, Monday to Friday.
Yes, we offer digital gift cards, which make the perfect gift for beauty lovers. You can purchase them directly from our website and send them to a friend or loved one.
If you’re unsure about which product to choose, our customer care team is happy to assist you in selecting the best products for your specific needs. Additionally, many of our product descriptions provide detailed information to guide you in making the right choice.
We frequently offer promotions, discounts, and special deals. To stay updated on the latest offers, we recommend subscribing to our newsletter and following us on social media.
When you reach the checkout page, you will have the option to enter your promo code in a designated box. Simply input the code, and your discount will be applied to your order total.
Once your order has been confirmed, we begin processing it as soon as possible to ensure prompt delivery. However, if you need to make changes or cancel your order, please contact us immediately, and we will do our best to accommodate your request.
